That’s right
We provide you with all the information you need.
To ensure you are properly prepared for a holiday in our hotel, we have put together the most important information here for you.
Discounts for additional bed:
•Children up to 1.99 years of age: EUR 20.00
•From 2 to 5.99 years of age: 50 %
•From 6 to 12 years of age: 30%
Surcharge for double room used as a single room: + 50%
Surcharge for short stays up to 3 days: EUR 10.00
Group discounts from 30 people
Reservation confirmation:
Your reservation is only final following payment of a deposit by bank draft or to give us your credit card details to deduct the deposit. With this you agree to the reservation conditions. To be on the safe side, we recommend you take out our cancellation insurance.
Cancellation conditions according to Art. 1382 of the Civil Code (ZGB).
Cancellation sounds unpleasant. It is, for you and for us! Please understand that we charge the following cancellation fees according to the Italian Civil Code:
Withdrawal by the contractual partner – cancellation fee: The hotel contract can be unilaterally cancelled by the contractual partner up to 45 days before the scheduled arrival of the guest without incurring a cancellation fee. After the aforementioned period, a unilateral cancellation by the contractual partner is only possible in writing and will incur the following cancellation costs:
•Cancellation up to 30 days before arrival date: 2 days of the agreed price for the stay
•Cancellation up to 21 days before arrival date: 50% of the fixed total price
•Cancellation up to 8 days before arrival date: 80% of the fixed total price
•For non-or late arrival and/or early departure: 100% of the fixed total price
Travel cancellation insurance:
The premium only amounts to around 5% of the total price of your stay. Click here for more information: Take out travel cancellation insurance
Method of payment:
You may pay your final bill with cash, EC card, VISA or MASTERCARD.
Non-smokers:
We ask for your understanding that smoking is not allowed in any of our hotel rooms or public areas.
Internet:
All rooms and the hotel lobby have Wi-Fi access that can be used with your laptop or mobile device.
Check-in / Check-out:
Your room is available on arrival from 3 p.m. and until 10.30 p.m. on the day of departure. Early check-in and late check-out are possible at an additional cost, subject to availability and only after consultation with reception.
Pets:
Against advance notification, your four-legged friend is very welcome. Please note that cats and dogs are not allowed in the restaurant, breakfast room or wellness area. We charge EUR 10.00 (without food) per day for your cat and/or dog. We reserve the right to charge for damage caused separately.
Package deals:
These can only be booked for the dates specified and only one price advantage is applicable per booking. In addition, unused services are not refundable.
Discounts for additional bed:
•Children up to 1.99 years of age: EUR 20.00
•From 2 to 5.99 years of age: 50 %
•From 6 to 12 years of age: 30%
Surcharge for double room used as a single room: + 50%
Surcharge for short stays up to 3 days: EUR 10.00
Group discounts from 30 people
Reservation confirmation:
Your reservation is only final following payment of a deposit by bank draft or to give us your credit card details to deduct the deposit. With this you agree to the reservation conditions. To be on the safe side, we recommend you take out our cancellation insurance.
Cancellation conditions according to Art. 1382 of the Civil Code (ZGB).
Cancellation sounds unpleasant. It is, for you and for us! Please understand that we charge the following cancellation fees according to the Italian Civil Code:
Withdrawal by the contractual partner – cancellation fee: The hotel contract can be unilaterally cancelled by the contractual partner up to 45 days before the scheduled arrival of the guest without incurring a cancellation fee. After the aforementioned period, a unilateral cancellation by the contractual partner is only possible in writing and will incur the following cancellation costs:
•Cancellation up to 30 days before arrival date: 2 days of the agreed price for the stay
•Cancellation up to 21 days before arrival date: 50% of the fixed total price
•Cancellation up to 8 days before arrival date: 80% of the fixed total price
•For non-or late arrival and/or early departure: 100% of the fixed total price
Travel cancellation insurance:
The premium only amounts to around 5% of the total price of your stay. Click here for more information: Take out travel cancellation insurance
Method of payment:
You may pay your final bill with cash, EC card, VISA or MASTERCARD.
Non-smokers:
We ask for your understanding that smoking is not allowed in any of our hotel rooms or public areas.
Internet:
All rooms and the hotel lobby have Wi-Fi access that can be used with your laptop or mobile device.
Check-in / Check-out:
Your room is available on arrival from 3 p.m. and until 10.30 p.m. on the day of departure. Early check-in and late check-out are possible at an additional cost, subject to availability and only after consultation with reception.
Pets:
Against advance notification, your four-legged friend is very welcome. Please note that cats and dogs are not allowed in the restaurant, breakfast room or wellness area. We charge EUR 10.00 (without food) per day for your cat and/or dog. We reserve the right to charge for damage caused separately.
Package deals:
These can only be booked for the dates specified and only one price advantage is applicable per booking. In addition, unused services are not refundable.